Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1. Information We Collect
Personal Information
We collect information you provide directly to us, such as:
- Account Information: Email address, username, and password when you create an account
- Learning Data: Vocabulary words you add, learning progress, and usage patterns
- Communication: Messages you send to our support team
Automatically Collected Information
We automatically collect certain information when you use our service:
- Usage Data: How you interact with our app, features used, and time spent
- Device Information: Device type, operating system, and browser information
- Log Data: IP address, access times, and error logs for security and performance
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our language learning service
- Personalize your learning experience and generate relevant content
- Process your account registration and manage your account
- Send you important updates about our service
- Respond to your questions and provide customer support
- Ensure the security and integrity of our platform
- Analyze usage patterns to improve our service
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our platform (hosting, analytics, etc.)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
4. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure hosting infrastructure
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and login status
- Analyze how our service is used
- Improve our website performance
- Provide personalized content
You can control cookie settings through your browser preferences.
7. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Displaying a notice in our app
Your continued use of our service after changes become effective constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
- General Contact: contact@5sentence.com